Front Office Administrative Support - BFI Finance Magelang

Join BFI Finance Indonesia as a Front Office Administrative Support in Magelang and become part of a dynamic team dedicated to excellence in financial services. This role offers a unique opportunity to contribute to the smooth operation of our branch while enjoying a competitive salary and a collaborative work environment.

As a Front Office Administrative Support, you will be the first point of contact for our customers, ensuring their needs are met with efficiency and professionalism. You will handle various administrative tasks, including document processing, customer inquiries, and appointment scheduling. This role is perfect for someone looking to build a career in the financial sector while gaining valuable experience in a supportive team.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by greeting and assisting customers in person and over the phone.
• Process and maintain customer documents, including identification and financial records.
• Schedule and coordinate appointments for customers with various departments.
• Handle cash transactions and ensure accurate record-keeping.
• Assist in the organization and maintenance of the branch's physical and digital records.
• Collaborate with the team to ensure smooth operations and a positive customer experience.
• Stay updated with company policies and procedures to ensure compliance and efficiency.
• Participate in training programs to enhance skills and knowledge in financial services.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in administrative or customer service roles.
• Proficient in Microsoft Office Suite, particularly Excel and Word.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Basic knowledge of financial services and banking procedures is a plus.
• Familiarity with customer relationship management (CRM) systems is an asset.
• Ability to work shifts, including weekends and holidays, as required.

🛠️ Keahlian

Lowongan Terkait